Terms & Conditions


Please read all Term and Conditions carefully. By accessing our site and using our services, you agree to these Term and Conditions and are bound to them.

Millhouse Prints has the rights to make changes to the site and the Terms and Conditions at any time without being obliged to give prior notice. You should review the Terms and Conditions frequently.

Before placing an order, you must have an account made on our site by completing the registration form. The customer is always responsible for every use of the account. All promotions and offers are subject to availability.  

All products will be made as shown in their listing images. Payment is due before the products are sent out. We have the rights to decline your purchase if we do not receive the full payment.

We offer a 30 day returns policy. If you would like to return or exchange an item, please do so using our returns form. You can find our returns form at Millhouseprints.co.uk/returns . Please ensure that you carefully read all of the information on the returns page to ensure that you are eligible for a return or exchange.  We will NOT refund any personalised items unless we have made a mistake on it, for returns requests on personalised items please contact us directly through sales@millhouseprints.co.uk . Any returns inquiries made after 30 days will be declined.

All orders placed Monday to Friday before 4:30 will be sent out the same or next day. If you do not receive your order within 10 days of your estimated delivery date then feel free to contact us and see what we can do. At busy times such as December the post may be delayed so please allow extra time for deliveries to arrive as this may not be a problem on our end.


Last updated – 29.03.19